FAQ's

1. What age groups do you offer clothing for?
We offer stylish and comfortable clothing for kids of all ages, from toddlers to pre-teens.

2. How can I choose the right size for my child?
Each product has a size chart for easy guidance. We recommend checking measurements before placing an order to ensure the perfect fit.

3. Are your outfits true to size?
Yes, our outfits are made according to standard sizing. However, since every child is unique, we suggest referring to the size chart for accuracy.

4. Do you offer custom stitching or alterations?
Currently, we only sell ready-to-wear clothing and do not provide custom stitching or alterations.

5. How can I place an order on Hibbas Couture?
Simply browse through our collection, select your favorite outfit, choose the right size, and proceed to checkout. It’s quick and easy!

6. What payment methods do you accept?
We accept Cash on Delivery (COD) across Pakistan.

7. Do you offer Cash on Delivery (COD)?
Yes, COD is available for all orders within Pakistan.

8. How long does delivery take within Pakistan?
Delivery usually takes 3–5 working days, depending on your location.

9. Do you ship internationally?
No, currently we only deliver within Pakistan.

10. What are your shipping charges?
Shipping charges are calculated at checkout based on your location. For orders above a certain amount, we offer free shipping within Pakistan.

11. Can I return or exchange a product if it doesn’t fit?
Yes, we offer an easy return and exchange policy. Items can be returned or exchanged within 7 days, provided they are unused, unwashed, and in original packaging.

12. How can I track my order?
Once your order is dispatched, you will receive a tracking number via SMS or email to track your parcel online.

13. Are your clothes washable at home or dry-clean only?
Most of our clothes are easy to wash at home. However, for delicate fabrics or embroidered outfits, we recommend gentle hand wash or dry cleaning. Care instructions are mentioned with each product.

14. Do you restock sold-out designs?
Some of our popular designs are restocked. You can follow us on social media or subscribe to our newsletter to stay updated on restocks.

15. How can I contact customer support if I have an issue?
You can reach us through our Contact Us page, WhatsApp, email, or social media channels. Our team is always happy to assist you.